Estimated delivery time

2
- 2 to 3 business days

If you're not 100% satisfied in any way with an item you've received, please let us know by emailing us @ [email protected] within 7 calendar days of receipt, and within 30 days from the order date.



Our store aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused and you will have to bear postage costs.

We are happy to refund postage costs if the item is defective or sent due to our error.



In order to process your returns as quickly as possible, all returns must include:



A copy of your delivery note or your order number

Reason for return



Please ensure that items are packed securely to prevent any damage in transit. We also suggest sending via registered or insured post so the parcel can be traced.



Please contact us at [email protected] before returning anything so we can inform you where to send and how to arrange the refund.



Important note on returning fragrances and home scents:



Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions.



Glow Gorgeous reserves the right to determine cancellation and refund of customer’s order.