Estimated delivery time

Local (Hong Kong & Macau) : Free
- 1 to 3 business days

Asia : GBP 13
- 2 to 6 business days

Global : GBP 26
- 3 to 7 business days

SHIPPING Customers will be in charge of international shipping fees, costs will depend on the shipping destination. Free shipping applies to only local (Hong Kong) Destinations. ESTIMATED DELIVERY TIME: Goods will be dispatched on regular working days (Monday to Friday Hong Kong Time). Orders placed Friday evening, Saturday, and Sunday will be processed on Monday morning. Standard shipping: Order will be processed within 3 business days Local (Hong Kong) 1-3 business days Asia 2-6 business days Global 3-7 business days Order Tracking A tracking no. will be provided for all orders. For an up-to-date status of your order, you can enter the provided tracking no. REFUSED SHIPMENTS If you refuse a shipment from Lulu Cheng / Opluse2, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Lulu Cheng / Opluse2. IMPORT TAXES & DUTIES Please be advised that import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the regarding the destination. Payment of these charges and taxes is the responsibility of the recipient and will not be covered by Lulu Cheng / Opluse2. For further details of charges, please contact your local customs office. In some occasions, packages may be delayed due to customs clearance. CUSTOMS & REGULATIONS Customers should check local postal regulations for restricted items, as Lulu Cheng / Opluse2 cannot be held liable for any items that are not accepted into the regarding the country.

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